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Training for Existing Customers

The Learning Journey with CDK Global

By providing a nurturing environment for your staff to learn and develop in their individual roles and as a team, you can boost your organisation’s overall productivity while creating a positive working atmosphere. With CDK Global, your business can provide a continuous learning path for every person in the organisation.

Staff progression

With training comes confidence. As your employees gain more knowledge and experience, you will be able to track their development and ensure they have the qualifications required to progress within the business. With the help of our CDK Global Certification programme, you will obtain a clear overview of employee learning requirements and create an individual training plan.

Refresher training

As time passes, it can be easy to lose sight of the foundations of any process or software. Your employees will benefit from refresher courses on the optimal use of Autoline as it can help them improve their day-to-day routines.

Blended training

At CDK Global, we believe that by enjoying access to a choice of preferred learning methods, employees will retain more knowledge and become more efficient. CDK Global uses a blended training approach, combining traditional classroom courses with a number of digital learning methods. The programme offers self-paced e-learning for basic operator level functions, along with virtual training and traditional classroom courses for in-depth training requirements.

All CDK Global classroom courses are delivered by fully qualified trainers, many of whom have previous dealership experience.

Our training teams offer extensive knowledge of methods to optimise utilisation of Autoline and help you achieve maximum return on your DMS investment.

The CDK Global training teams are recognised and certified by the Institute of the Motor Industry

By receiving CDK Global Training, your business can…

  • Ensure that a basic foundation of knowledge and skills are in place
  • Increase system utilisation and proficiency
  • Exploit the return on investment potential of the Autoline system
  • Assist individuals to grow in their role
  • Maximise the power of Autoline
  • Increase savings, productivity and profitability
  • Improve customer relations
  • Help individuals grow in their job role

Instructor-led training can be delivered in the following ways:

  • Public scheduled courses, run at a CDK Global regional training centre
  • Customer scheduled courses, run at a CDK Global regional training centre
  • On-site training set up at customer’s premises*
  • Near-site training at a suitable local venue*

*Subject to minimum standards for mobile equipment

Specialised Training Services

Working closely with your organisation, CDK Global can create a training programme designed to suit your particular business needs. Dealership size is not a limiting factor in taking advantage of this option and training can take place on-site or via the Internet.

Specialised training services offered include:

  • Instructor-led training session development and delivery
  • E-learning development compliant with Sharable Content Object Reference Model (SCORM) - plug-in to an Learning Management System or access from iLearn@CDKGlobal
  • Creating tailored iLearn@CDKGlobal reports
  • One-to-one on-site coaching

Would you like more information?

Fill out the side form for further information or to discuss particular requirements.

iLearn@CDKGlobal – linking learning to success

iLearn@CDKGlobal is CDK Global’s web-based Learning Management System (LMS), offering a range of free online courses providing real-life scenarios and hands-on exercises to reinforce learning. These courses dramatically reduce the cost and time involved for attending traditional off-site classroom courses. iLearn@CDKGlobal is fully self-paced and user driven, available 24 hours a day and the user’s progress can be easily monitored and tracked.

Assessment and evaluation

With the help of iLearn@CDKGlobal, assessing DMS knowledge is easy. Using a selection of online tests, you can quickly establish the level of DMS awareness and knowledge of an existing member of staff or a recruitment candidate.

Low start-up cost

The iLearn@CDKGlobal service is available at a small one off fee – without any additional subscription charges. For pricing details, please contact your account manager.

Using iLearn@CDKGlobal as your LMS, your organisation can... 

  • Access up-to-date courses on current and relevant topics
  • Reduce costly travel and hotel expenses for classroom training
  • Repeat courses as often as required
  • Establish a minimum staff benchmark of system understanding
  • Evaluate the level of DMS knowledge of new starters

An investment in iLearn@CDKGlobal will be re-paid many times over as staff gain more knowledge and become more effective in their use of the Autoline or Autoline Drive (DMS).

If you are already an iLearn User, please sign into your iLearn Account below.

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Training for Existing Customers

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