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Our Customer Care Charter

As your Business Partner, delivering exceptional customer service is important to CDK Global.

We are committed to improving our customer service and standards of care as part of our commitment to ensure our customers get the right service every time.

Here is our promise to you:

  • We will provide quality advice, professional service, technical expertise and highly skilled people to support you.
  • We will listen to you and commit to providing you a timely response.
  • We will be respectful and courteous at all times.
  • Occasionally things can go wrong, if they do we will do our utmost to put them right.
  • We welcome your feedback; good or bad.

This charter is our public commitment to our customers. We will measure and report back on the results. If there are ever times when you feel we have fallen short on our promises then we promise to listen and get it right.

How to contact the Customer Care Team:

Email: GBH_CCTE@cdk.com
Tel: +00 35 314 260908

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